The City of Tyler's boil water notice remains in effect. We continue to ask residents to conserve water when possible. Lines have been flushed, and lab samples were taken this morning. Lab testing will take a minimum of 18 hours. As of today, we project to be able to lift the boil water notice on Tuesday. Once lifted, residents will be asked to flush their lines for 15 minutes. The City will send out a notification when the boil notice is lifted.

Customers experiencing water loss should contact the Water Service Center at (903) 531-1285 during regular business hours and the Golden Road Water Treatment Plant at (903) 597-6541 after-hours and on weekends. We ask for your patience as call volumes continue to be high.  

The Service center will be partnering with private contractors to assist with repairs this week.

Residents are urged to report their disaster damages to the Texas Division of Emergency Management here.

Residents can view all updates on the City’s homepage and social media channels (Facebook, Twitter, and Nextdoor).

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