The City of Tyler has developed an innovative organizational structure that has helped streamline the organization and enhance efficiency and accountability.

At the top of the organization chart are the residents of Tyler. As the key stakeholder and electorate, the residents of Tyler are responsible for the election of the City’s governing body, the City Council.

As a Council-Manager form of government, the Council is responsible for policy making and approval of the budget. The Council also appoints Boards and Commission members, Task Force and Committee members, and hires the City Manager.

There are six Councilmembers, who are elected from districts, and a Mayor who is elected at-large. If elected, Councilmembers and the Mayor may serve up to three consecutive two-year terms.

The City Manager is responsible for the day-to-day operations of the organization and all other City employees report to him through the organizational structure.

The Executive Team serves as senior management and advisors to the organization. The Executive Team reports to the City Manager and creates the organizational culture, drives employee engagement, and holds Department Leaders accountable for achieving citywide strategic plan goals and strategies. 

The Deputy City Manager, Assistant City Manager and Chiefs serve on the Executive Team, oversee operations of multiple departments and also lead efforts to reinforce and communicate the culture of the organization, foster employee engagement and organizational development, and oversee implementation of the Citywide business plan, goals and strategies. These positions also represent the City Manager upon assignment at public or organizational events, meetings and programs.

A Department Leader is a department head who serves as the chief administrative officer for a department or operation. This position is also responsible for engaging employees at the departmental level and achieving departmental business plan goals and strategies.

A Developing Leader is an individual in each department appointed by the respective Department Leader and approved, by the City Manager, to be mentored as a potential future Department Leader. This position may also serve in a primary administrative support role for the Department Leader for budgeting, personnel, media and management matters.