Public Notice

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Greetings,

The Neighborhood Services Department, which includes the Housing Choice Voucher and Community Development Block Grant Programs, will be closed from 11:45 a.m. to 1:00 p.m. on Tuesday, October 22, 2024, through Thursday. October 24, 2024.

Regular department office hours and personnel availability for both Housing Choice Voucher and Community Development Block Grant Programs will resume on Monday, October 28, 2024, between 8:00 a.m. and 5:00 p.m.

Specific forms are currently available online through the city’s website https://www.cityoftyler.org/ or specifically https://www.cityoftyler.org/government/departments/neighborhood-services/.

Inquiries, forms, documents, and/or other information can be submitted to the department through:

Assistance check www.assistancecheck.com (for housing participants and owners),

E-mail to nbsreception@tylertexas.com, and/or

Fax to (903) 531-1333.

Payments can be dropped at Neighborhood Services at 900 W. Gentry Pkwy, or at either of the two drop locations at (1) Tyler Water Business Office at 511 W. Locust St. or (2) Brookshire’s at 100 Rice Road

Thank you for your cooperation.

NBS Staff

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WAITING LIST INFORMATION

If you applied for housing assistance on May 26 - 28, 2021 and would like to know the status of your application, please log into www.waitlistcheck.com and/or www.assistancecheck.com using the username and password created during the time your application was completed.

Applications that were not selected by the system will have an “Inactive” status and all applicants must reapply once the application process reopens.

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Prescription Assistance Program: View more Texas Rx Card information
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