Community Dashboard

The City of Tyler Community Dashboard offers a quarterly snapshot of the community's progress in attaining key outcomes. This Dashboard reinforces the City's commitment to decisions and continuous improvement.

Check back soon for departmental performance metrics that consider customer satisfaction, operations and workforce results.

Lean Six Sigma Results

Closed Lean Six Sigma Projects:

• Improve Customer Service Across the Organization
• Improve Garbage Collection
• Optimize Magnesium Dosage in Water Treatment
• Reduce Dispatcher Turnover Rate
• Improve Water Connecting Service
• Reduce Vehicle Accidents and Claims
• Improve the Septic Billing Process
• Improve Hiring Process
• Improve Parks Work Order System
• Develop and Implement Inventory in the Water Meter Shop
• Improve Handling of Property at the Police Department
• Reduce Transit Overtime

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