Now Offering the Tyler Paratransit App:

Tyler Paratransit on Google Play

What is Paratransit Service?

Paratransit Service is a shared ride public transportation system, enabling routes and schedules to be structured to transport multiple passengers to their destinations.

The Tyler Transit mobility impaired service offers curb-to-curb transportation anywhere within the City of Tyler. Qualified individuals can ride on all days the regular bus service operates within Tyler.

Trained drivers are available to assist passengers in boarding and exiting the minibuses used in the service. Following our guidelines, your trip can be pleasant, relaxing and trouble-free.

It is the policy of the City of Tyler to provide a demand-response transportation service to eligible passengers (based upon criteria established by the Americans with Disabilities Act) who are unable to utilize the regular Tyler Transit Fixed Route services. All operators are trained to provide minimal assistance. Operators are not trained to provide medical assistance.

For more about operator assistance, check out Rider Information.

Service Hours

Tyler Transit's Demand Response Service hours (excluding holidays) are:

• Monday through Friday  from 6 a.m. to 8:15 p.m.
• Saturdays from 9 a.m. to 6 p.m.

Service is provided Monday through Saturday throughout the year, except for observed holidays.

Reservations may be made by calling our office at (903) 595-7236. Currently there is no Sunday service.

For additional information on services offered and the complaint process, please review our ADA Paratransit Plan 2019 and 2021 Rider Guide.

Tyler Transit will take all complaints or comments via telephone or on our comments / complaints form.

Paratransit FAQ