| Emergencies After 5:00 p.m. or on Weekends or Holidays |
Golden Road Water Treatment Plant |
(903) 597-6541 |
| Billing or Account Information; Setting Up New Service; Transferring or Disconnecting Existing Service |
Water Business Office |
(903) 531-1230 |
| Water Leaks (mains, meters, fire hydrants); Sanitary Sewer Stoppages, Overflows or Odor Complaints |
Water Service Center |
(903) 531-1285 |
| Water Pressure Complaints (too high, too low) |
Water Service Center |
(903) 531-1285 |
| Water Quality Complaints (taste, odor, dirty water) |
Water Utilities Administration |
(903) 531-1238 |
| Assistance with Locating Existing Utilities or Service Lines |
Water Service Center |
(903) 531-1285 |
| Applying for a Water or Sewer Service Tap |
Water Business Office |
(903) 531-1230 |
