The Water Service Center operates and maintains approximately 690 miles of treated water mains ranging in size from 2-inches to 48-inches in diameter, and about 700 miles of sanitary sewer mains ranging in size from 6-inches to 54-inches in diameter.

The Water Service Center provides emergency response operations for all water distribution and sanitary sewer collection system issues 24 hours a day, 365 days a year.

2300 WNW Loop 323, Tyler, TX 75702
Phone: (903) 531-1285
Fax: (903) 531-1336

For emergencies after hours, on weekends or holidays, please call the Golden Road Water Treatment Plant at (903) 597-6541.