Tyler, TX
Home MenuSupport Services Division
Contact: 903-535-0125
Hours: 8:00am - 4:00pm
Monday thru Friday
Assistant Chief Eddie Sheffield began his career with Tyler PD in June of 1994. He has worked in all three divisions of the department (Patrol, Investigations and Support Services). Prior to promoting, he served as a TCOLE instructor, recruiter, field training officer, honor guard member, hostage negotiator, and a detective (1998-2003).
In 2003, Sheffield was promoted to the rank of Sergeant. As a Sergeant, he supervised officers, detectives and civilians in assignments that included Patrol, Vehicle Crimes, Property Crimes, Bicycle Unit, Traffic Unit, K-9 Unit, and the FTO Program. He was assigned as the TCOLE Training Coordinator in June 2012 and tasked with the implementation of the Police Training Officer (PTO) program, a problem-based learning method for recruit field training. He is a graduate of Southern Police Institute’s National PTO Academy at the University of Louisville (KY).
In January 2017, Sheffield was promoted to Lieutenant, where he continued to serve in the Support Services Division and was responsible for the Career Development Unit, Building and Fleet Services, and the Data Management Unit. From 2018 to 2020, he served in the Patrol Division as the shift commander for Midnight Shift and Day shift. In January 2021, he moved to the Investigative Division and was responsible for the daily management of various investigative units and forensic analysts.
During his time of service, Assistant Chief Sheffield has received multiple awards and commendations, including the department’s Life Saving Award, three (3) Police Commendations, two (2) Certificates of Merit, multiple letters of recognition, and a 30-year safe driving bar. He served as a hostage negotiator for 26 years, the last 11 of which were as the Negotiation Team commander. Currently, he serves as the Assistant Incident Commander for SWAT/barricade incidents.
Assistant Chief Sheffield graduated with honors from Sam Houston State University with a bachelor’s degree in criminal justice and a minor in psychology. He holds a Master Peace Officer certification and in 2018 was among the first group in the department to be trained as an FAA-licensed UAS remote pilot.
Since August 2022, he has served as the Support Services Division Commander, responsible for the following units:
- Accreditation and Standards
- Alarms
- Budget and Finance
- Career Development (Hiring, Recruiting, Personnel)
- Communications (911 Dispatch)
- Data Management
- Fleet and Building Maintenance
- Lean Six Sigma program
- Public Safety Grant Management
- Technology
- Training (In-service, Police Academy & PTO Program)
- Volunteer Chaplain program