Social Software Policy

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This policy is in conjunction with all policies provided by the City of Tyler.

Purpose

Social software provides a valuable and timely way for the Tyler Public Library to disseminate information about and promote library news, events, projects, and services. It also serves to inspire conversation and expand the Library’s connection with the community. The Tyler Public Library regards social software as equally important as any other venue for the dissemination of library information.

Definition of Social Software

Social software is defined as any web application, site, or account created and maintained by the Tyler Public Library.

Usage Rules

The Tyler Public Library welcomes the comments, posts, and messages of the community and recognizes and respects differences in opinion. However, all comments, posts, and messages will be periodically reviewed and the Tyler Public Library reserves the right but is not required, to remove any comment, post, or message that it deems inappropriate or off-topic.

The Tyler Public Library is not responsible for or liable for any content posted by any participant in a Library social software forum who is not a member of the Library’s staff.
Users should have no expectation of privacy in postings on Library sponsored social software sites; by using such sites, you consent to the Library’s right to access, monitor, and read any postings on those sites. Users must understand that social software is permanent, retrievable, and public. Messages can potentially be read by anyone once posted, regardless of status on Friends, Follower, or Subscriber List. The Library recommends that users do not post their personal information or contact information on social software sites.

The Library reserves the right to reproduce comments, posts, and messages in other public venues; such reproduction may be edited for space or content while retaining the original intent of the post.

Content containing any of the following may be removed immediately from any Tyler Public Library social software forum:

  • Obscene content or hate speech
  • Personal attacks, insults, or threatening language
  • Private or personal information, including phone numbers and addresses, or requests for personal information
  • Copyright violations
  • Potentially libelous statements
  • Falsification of identity
  • Comments, links, or information unrelated to the purpose of the forum
  • Spam, or other commercial, political, or proselytizing messages unrelated to the Library or its social software postings
  • Solicitation of funds
  • Any images, links, or other content that falls into the above categories

The Library reserves the right to ban or block users who have posted in violation of this policy.

In addition, users are expected to abide by the terms and conditions set by third-party social software platforms as well as follow appropriate Federal and State Law.

The Library asks that individual user complaints be addressed directly to the Library Administration so they can be addressed quickly and specifically. Social Software is not the mechanism used by the Library to document or address Library user problems and concerns, or influence Library policy, procedures, or programs.

Outside Organizations

The Library curates resources on the website based on the library’s mission and vision. The Library does not add additional resources by request. The Library's website includes selected links to outside sites. Those sites may have different privacy statements and the Library's notice does not apply. The Library is not responsible for protecting personal information gathered by outside websites. The Library does not post anything for outside organizations. The Library has the right to share posts from outside organizations that meet the library’s mission and vision. Library staff will not share social software posts based on requests.

Acceptance of Terms

By using the Library’s social software, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our social software. Your continued use of any Library social software following the posting of changes to these terms will indicate your acceptance of those changes.